Shop Fog Linen uses FedEx Express for domestic and international delivery. We generally ship within two business days from the time your order is received. If it is necessary for your package to be signed for, it is your responsibility to inform us prior to shipping.
Please make sure to indicate in the "special instructions" area if you need your package quicker than FedEx Express Saver 3-day delivery (domestic) or FedEx International Economy 4-6-business day delivery. We will invoice you separately for this.
We will be offering UPS ground service as an alternate to our standard FedEx Express service. If you would prefer that your parcel travel via UPS, please indicate this in the 'notes' area at checkout.
Please be sure to double check your billing and shipping address when placing an order. Shop Fog Linen is unable to re-route packages.
Once your order ships, you will receive an email confirmation outlining the details of your order. This message will include a link that will direct you to updated tracking information.note to international customers
It is possible that tax, customs, and import duties may be levied by your local government. All additional taxes and fees are the customer’s responsibility. Items are shipped from Cambridge, Massachusetts (USA), with a detailed invoice declaring the exact total of merchandise purchased in US dollars. A telephone contact number must be included in all international orders.
shipping rates within the United States
lower 48 states: $10.00
Alaska and Hawaii: $20.00
Puerto Rico + U.S. Territories: International shipping rates apply (See below)
international shipping rates
$100.00 and under: $24.95
$300.01 and up: $54.95